Frequently asked questions
What is the return policy?
We accept returns within 30 days of purchase, provided the item is unused and in its original condition.
To request a return, simply contact us at takecareof.rs@gmail.com with your order number.
Personalized and custom-made products are not eligible for return.
I DON'T SEE MY BAG MODEL?
We’re always looking to expand our collection. If you don’t see your bag model, contact us at takecareof.rs@gmail.com with the name of your bag, and we’ll let you know if we can create a customized fit for it.
When will I get my order?
Every Take Care Of pillow is made to order and carefully crafted for your selected bag or shoe. Because each piece is custom-made, please allow 1–2 weeks for production.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship worldwide.
For international orders, please contact us at takecareof.rs@gmail.com and we’ll provide you with the available shipping options and costs.